Terms & Conditions — fg66e Platform Rules and Player Obligations

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and fg66e ("we", "us", "our", "the Platform"). These Terms govern your entire relationship with fg66e, including your registration, use of betting markets, use of casino and slot products, deposits and withdrawals, participation in promotions, and any communications with our support team.

By completing the fg66e registration process, by logging in to an existing fg66e account, or by placing any bet or wager via any product on the platform, you conclusively confirm your acceptance of these Terms in full. Acceptance is personal to you; you may not transfer any rights or obligations under these Terms to any other person or entity.

These Terms are provided exclusively in English. In the event of any inconsistency or ambiguity arising from a translation into any other language, the English version shall prevail in all respects.

To be eligible to open and maintain an fg66e account, you must satisfy all of the following conditions at registration and at all times during your use of the platform:

• You are 21 years of age or older.
• You are registering as an individual acting on your own behalf, not on behalf of any third party.
• You do not already hold an active or previously suspended fg66e account.
• You are not employed by fg66e, nor are you an immediate family member of an fg66e employee.
• You have the legal capacity to enter into a binding agreement in your jurisdiction of residence.
• Participating in online betting via fg66e does not violate any law, regulation, or restriction applicable to you personally.

During registration you must provide accurate, complete, and up-to-date personal information, including your full legal name, date of birth, registered mobile number, and valid email address. Providing false or misleading information during registration is a material breach of these Terms and will result in immediate account suspension.

fg66e reserves the right to request supporting documentation to verify any information provided at registration or at any subsequent point. Acceptable documents include a valid national identity card (NID), passport, or other government-issued identification. Accounts that cannot be verified within a reasonable period specified by fg66e may be restricted or permanently closed.

You are solely responsible for maintaining the confidentiality of your fg66e account credentials, including your username, password, and any one-time passwords (OTPs) sent to your registered mobile number. You must not share your login credentials with any other person under any circumstances.

fg66e applies the following security measures to protect your account:

• 256-bit SSL encryption on all platform pages and API communications.
• New device login verification via OTP sent to your registered Bangladesh mobile number.
• Session timeout after a configurable period of inactivity.
• Withdrawal address locking — withdrawals can only be sent to payment methods previously used to deposit.

If you suspect that your account has been accessed without your authorisation, you must notify fg66e immediately via live chat or email at [email protected]. fg66e will investigate and, where appropriate, freeze the account pending resolution. fg66e accepts no liability for losses resulting from your failure to keep your credentials secure or your failure to promptly report an unauthorised access.

fg66e will never ask you to provide your full password via email, live chat, or WhatsApp. If you receive any communication purporting to be from fg66e requesting your password, treat it as fraudulent and do not respond.

All financial transactions on fg66e are processed in Bangladeshi Taka (BDT). No currency conversion is applied by fg66e. The following payment methods are currently supported:

• bKash — minimum deposit ৳200, withdrawal within 15–60 minutes
• Nagad — minimum deposit ৳200, withdrawal within 15–60 minutes
• Rocket — minimum deposit ৳200, withdrawal within 4 hours
• Upay — minimum deposit ৳200, withdrawal within 4 hours
• Visa / Mastercard — subject to card issuer processing times

Deposits are credited to your fg66e balance upon confirmed receipt from your payment provider. fg66e does not charge fees on deposits. Withdrawal requests are processed to the same payment method used for the qualifying deposit. fg66e does not charge withdrawal fees; however, your mobile banking provider may apply its own transaction charges.

fg66e reserves the right to conduct identity and payment verification checks before processing any withdrawal request. You may be required to submit documentary evidence that the payment method used belongs to you. Withdrawals will not be processed to payment methods belonging to third parties.

fg66e reserves the right to withhold or delay withdrawals if it has reasonable grounds to suspect fraudulent activity, bonus abuse, collusion, or a breach of these Terms. In such cases, the platform will notify the player and provide an opportunity to respond before any final determination is made.

fg66e offers promotional bonuses to eligible players from time to time, including welcome bonuses, reload bonuses, free bet credits, and seasonal offers aligned with Bangladesh sporting and cultural events such as BPL season, Eid, Pohela Boishakh, and Independence Day. All bonuses are subject to the specific terms published alongside each promotion, in addition to these general Terms.

General bonus conditions that apply to all fg66e promotions unless explicitly stated otherwise:

• Bonuses are available to one account per person, per household, and per device.
• A minimum wagering requirement (rollover) will apply to all bonus funds before they can be converted to withdrawable cash. The specific rollover multiplier is stated on each promotion page.
• Bonus funds cannot be withdrawn until the applicable wagering requirement is fully met.
• Bonuses expire if not claimed within the time period stated on the promotion. Expired bonuses are forfeited without replacement.
• fg66e reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice, provided this does not adversely affect bets already placed in good faith under the promotion's terms.
• Attempting to exploit bonus structures through systematic wagering strategies designed solely to complete wagering requirements without genuine gameplay intent constitutes bonus abuse and will result in forfeiture of the bonus and any associated winnings.

All bets and wagers placed on fg66e are governed by the specific rules of the relevant product or market in addition to these Terms. Players are responsible for familiarising themselves with the rules applicable to each product before placing a bet.

Sports Betting: Once a bet is confirmed and accepted, it cannot be cancelled or changed by the player unless fg66e has provided a specific "cash out" or "edit bet" feature for the relevant market. Odds are confirmed at the time the bet is placed. fg66e reserves the right to void any bet placed on an event that has been cancelled, postponed beyond a defined threshold, or determined to have been the subject of match-fixing or irregular activity.

In-Play Betting: Live in-play markets — including ball-by-ball cricket betting for BPL, IPL, and ICC fixtures — may be suspended at any time due to live event developments, data feed interruptions, or risk management requirements. fg66e is not liable for any bet that could not be placed due to a market suspension during live play.

Casino & Slots: All casino games use certified random number generators (RNGs) supplied by the game's provider. fg66e does not modify RNG settings. Game malfunctions void all affected bets and any associated wins. In cases where a game error results in an incorrect payout, fg66e reserves the right to recover the incorrectly paid amount from the player's account balance.

Minimum and Maximum Stakes: Minimum and maximum stake limits apply per bet and per market. Current limits are displayed within each betting market or game interface. fg66e reserves the right to amend stake limits at any time.

The following conduct is strictly prohibited on fg66e and will result in immediate account suspension, forfeiture of balances, and — where legally required — reporting to relevant authorities:

• Registering more than one account per individual person.
• Providing false, misleading, or fraudulent information at any stage of registration or verification.
• Using the platform if you are under 21 years of age.
• Attempting to use the platform on behalf of a third party, or allowing a third party to use your account.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform in any way not available to standard users via a normal browser.
• Colluding with other players to gain an unfair advantage in any casino game, poker hand, or sportsbook market.
• Engaging in or facilitating match-fixing, spot-fixing, or any form of corruption of sporting events.
• Exploiting errors, technical bugs, or pricing mistakes in betting markets for systematic gain. Any winnings generated by known errors must be returned; fg66e will void affected bets and recover erroneous payouts.
• Engaging in any form of money laundering using the platform's deposit and withdrawal infrastructure.
• Attempting to circumvent any deposit limit, self-exclusion order, or account restriction by opening a new account or using another person's account.
• Using stolen, fraudulent, or unauthorised payment methods to fund an fg66e account.

fg66e is committed to providing a safe, fair, and responsible betting environment for all players. We provide a suite of responsible gaming tools that are accessible at any time within your account settings:

• Deposit Limits: Set a daily, weekly, or monthly cap on total deposits. Reductions take effect immediately. Increases require a 24-hour cooling-off period before they become active.
• Session Time Reminders: Set an alert to notify you after a chosen amount of time in a single session.
• Reality Checks: Periodic in-session pop-ups that display how long you have been playing and your net session result.
• Self-Exclusion: Apply a voluntary exclusion period of 30 days, 90 days, 6 months, or permanent account closure. Self-exclusion activates immediately; marketing communications cease instantly for the duration of the exclusion.
• Account Cooling-Off: Take a short break of 24 hours, 7 days, or 30 days without full self-exclusion.

If you believe that gambling is negatively affecting your life, your finances, or your relationships, we strongly encourage you to contact our support team immediately. Our trained agents can apply any of the above restrictions without delay. All conversations about responsible gaming are treated with complete confidentiality.

fg66e enforces a strict 21+ age policy across all products. If you are aware of anyone under the age of 21 who has gained access to an fg66e account, contact us immediately at [email protected].

All content on the fg66e platform — including but not limited to the fg66e brand name, logo, visual design, user interface, betting market data, written content, promotional materials, game assets (as provided by licensed game studios), and software — is the property of fg66e or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the fg66e platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to:

• Copy, reproduce, or redistribute any content from fg66e for any commercial purpose.
• Reverse-engineer, decompile, or extract source code from any part of the fg66e platform.
• Create derivative works based on fg66e's brand assets, design, or content.
• Use fg66e's name or logo in any promotional, affiliate, or advertising context without prior written consent from fg66e.

Game content displayed on fg66e — including slot titles from Pragmatic Play, NetEnt, Microgaming, Spribe, and live dealer content from Evolution Gaming and Ezugi — remains the intellectual property of those respective providers and is governed by their own licensing agreements.

To the fullest extent permitted by applicable law, fg66e's total aggregate liability to you in connection with your use of the platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total net deposits made by you to fg66e during the 90-day period immediately preceding the event giving rise to the claim.

fg66e shall not be liable to you for:

• Any loss of profit, loss of revenue, loss of data, or indirect or consequential loss of any kind arising from your use of the platform.
• Any interruption, suspension, or downtime of the platform — including downtime during major sporting events — caused by technical failures, third-party provider outages, or factors outside fg66e's reasonable control.
• Any delay or failure in the processing of deposits or withdrawals caused by your mobile banking provider (bKash, Nagad, Rocket, Upay, or any card network).
• Any loss arising from your failure to keep your account credentials secure, or from your failure to promptly report unauthorised account access.
• Any errors in live sports data feeds that result in market suspensions, incorrect odds display, or delayed bet settlement.

Nothing in these Terms shall limit or exclude fg66e's liability for fraud or for any other matter where exclusion of liability is not permitted by law.

fg66e collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the fg66e Privacy Policy. The Privacy Policy can be accessed at any time via the footer link on every page of the platform.

In summary, fg66e collects personal data — including name, date of birth, contact details, payment information, and betting activity records — for the following purposes:

• Account registration and identity verification.
• Processing deposits and withdrawals.
• Detecting and preventing fraud, collusion, and money laundering.
• Providing customer support.
• Complying with applicable legal and regulatory obligations.
• Sending promotional communications (where you have consented, and subject to opt-out at any time).

fg66e does not sell your personal data to third parties. Data is shared only with trusted service providers where necessary to operate the platform and comply with legal requirements. All data is protected by 256-bit SSL encryption in transit and industry-standard security measures at rest.

fg66e reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that:

• You have breached any provision of these Terms.
• You have provided false information during registration or verification.
• Your account has been used in connection with fraud, money laundering, or other criminal activity.
• You are under the age of 21.
• Continued operation of your account poses a legal, financial, or reputational risk to fg66e.
• You have requested voluntary self-exclusion or account closure.

Where an account is closed for reasons other than a breach of these Terms (for example, at the player's own request), any verified balance remaining in the account will be returned to the player via their last-used payment method after all pending bets have been settled. Withdrawals in this context are subject to standard processing times.

Where an account is closed due to a breach of these Terms — including fraud, underage play, or prohibited conduct — fg66e reserves the right to forfeit the entire account balance and withhold all pending withdrawal requests pending investigation.

fg66e reserves the right to amend these Terms & Conditions at any time. When a material change is made, fg66e will notify active players via the email address registered to their account and will display a prominent notice on the platform's homepage for a period of not less than 7 days prior to the changes taking effect.

Your continued use of the fg66e platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree to the amended Terms, you must stop using the platform and, if you wish, request account closure before the amendment takes effect.

Minor amendments — including typographical corrections, clarifications that do not change the substance of any provision, or updates required to reflect changes in applicable law — may take effect immediately without advance notice. The "Last Updated" date at the top of this document reflects the date of the most recent amendment of any kind.

These Terms & Conditions shall be governed by and construed in accordance with applicable law. fg66e operates as an online betting and casino platform serving the Bangladesh market and processes all transactions in Bangladeshi Taka (BDT). Players in Bangladesh are responsible for ensuring that their use of online betting services complies with all laws applicable to them in their personal jurisdiction.

Any dispute arising from or in connection with these Terms that cannot be resolved through direct negotiation or via fg66e's internal complaints process shall be subject to binding arbitration. The arbitration will be conducted in English. The arbitration award shall be final and binding on both parties.

Nothing in this clause prevents either party from seeking urgent interim relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.

If you have a question about these Terms, a complaint about any aspect of the fg66e service, or a dispute regarding the settlement of a bet or the processing of a transaction, you may contact our support team through any of the following channels:

• Live Chat: Available 24/7 at all hours (00:00–23:59 BST), every day of the year including Bangladeshi public holidays.
• Email: [email protected] — responses within 4 to 12 hours.
• WhatsApp: Available 09:00–22:00 BST daily.

When submitting a complaint, please include your registered account username, a clear description of the issue, and the date and time of the relevant event or transaction. fg66e will acknowledge complaints within 24 hours and aims to resolve all complaints within 5 business days. Complex disputes may take longer; we will keep you informed of progress throughout the process.

All support communications are conducted in English. fg66e does not accept complaints or formal disputes submitted in any other language.